1. Overview
This cookie policy explains how StayMatch uses cookies and similar technologies when you visit our website and use our services.
Some cookies are necessary for the site to function. Others help us understand performance, improve the product, and provide support.
2. How We Use Cookies
We use cookies in the following categories:
- Necessary cookies keep the site secure, maintain login sessions, capture reliability errors, and support core app functionality.
- Analytics cookies help us measure traffic, understand feature usage, and improve the user experience.
- We do not currently use optional functional cookies for support tooling. Contact requests are submitted directly through our website without a live chat widget.
3. Cookie Details
| Category | Provider | Purpose |
|---|---|---|
| Necessary | StayMatch / Better Auth | Maintains login sessions, authentication state, and account security. |
| Necessary | PostHog error tracking | Captures application errors so we can diagnose broken pages and failed workflows. |
| Analytics | Google Analytics | Measures traffic and helps us understand how visitors use the site. |
| Analytics | Matomo | Tracks site usage and page performance so we can improve the product. |
| Analytics | PostHog | Helps us analyze product usage, identify friction, and improve key journeys when analytics cookies are enabled. |
4. Managing Your Preferences
When you visit StayMatch, you can accept all cookies, reject optional cookies, or customize your choices through our cookie banner. Necessary cookies remain enabled because they are required for the service to work.
You can also manage cookies through your browser settings, including clearing stored cookies or blocking specific providers.
5. Changes to This Policy
We may update this cookie policy from time to time. If we do, we will update the effective date at the top of this page.
6. Contact
If you have questions about this cookie policy, contact us at hello@staymatch.ai.